Privacy Policy

1. Information We Collect

Information you submit directly

When you fill out a contact or estimate request form on our website, we may collect your name, phone number, email address, property address, and any project details you choose to share. This information is used solely to respond to your inquiry and to schedule a consultation if you request one.

Information collected automatically

Like most websites, our site may automatically collect basic technical data when you visit - such as your browser type, operating system, the pages you view, and the general geographic region associated with your IP address. This data is collected through standard web analytics tools and is used only in aggregate to understand how visitors use our site.

Cookies

Our website may use cookies - small text files stored in your browser - to support analytics and to remember basic preferences during your visit. You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using the main features of our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests or inquiries.
• Schedule and coordinate site visits and consultations.
• Communicate with you about your project before, during, and after work is performed.
• Understand how visitors use our website so we can improve it.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited commercial messages.

3. Third-Party Services

Our website may use third-party tools to power certain features, including contact forms and analytics. These services operate under their own privacy policies and may process information you submit. We only use services that handle data responsibly and in accordance with applicable law.

Our website may embed a Google Map to show our office location. Google may collect data when you interact with that map according to Google's own privacy policy.

4. Data Retention

We retain personal information you provide for as long as it is needed to fulfill the purpose for which it was submitted - for example, to complete a project or maintain a business record required by law. When information is no longer needed, we delete or anonymize it in a reasonable time frame. Web analytics data is typically retained in aggregated or anonymized form.

5. Your Rights

You have the right to:

• Ask us what personal information we hold about you.
• Request that we correct inaccurate information about you.
• Request that we delete personal information you have provided, where we are not required to retain it by law.
• Opt out of any marketing communications at any time.

To exercise any of these rights, contact us at projects@southlaketahoedeckandfence.com.

6. Data Security

We take reasonable steps to protect the information you submit from unauthorized access or disclosure. Our website uses HTTPS encryption for data in transit. No method of transmission over the internet or electronic storage is perfectly secure, and we cannot guarantee absolute security.

7. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us About This Policy

If you have questions or concerns about this privacy policy or how we handle your information, please reach out:

South Lake Tahoe Deck & Fence

953 Trout Creek Ave

South Lake Tahoe, CA 96150