Effective date: January 1, 2026
These terms and conditions ("Terms") govern your use of the website at southlaketahoedeckandfence.com and your engagement with South Lake Tahoe Deck & Fence ("we," "us," or "our") for any services. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
By accessing or using our website, submitting a contact or estimate request, or entering into any agreement with South Lake Tahoe Deck & Fence, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms. These Terms apply to all visitors, customers, and others who access our website or engage our services.
South Lake Tahoe Deck & Fence provides residential and commercial deck construction, deck repair and replacement, fence installation, and related outdoor structure services in the South Lake Tahoe, CA region and surrounding areas.
All services are subject to a written contract or proposal agreed upon before work begins. The scope, materials, and pricing described in that contract govern the specific engagement. These Terms apply in addition to, and do not replace, the terms of any signed project contract.
Written estimates provided by South Lake Tahoe Deck & Fence are based on information available at the time of the site visit and are valid for 30 days from the date issued unless otherwise stated in the estimate. Estimates are not final contracts. Final pricing is confirmed in a signed written agreement.
Prices may change if the scope of work changes after an estimate is issued. If conditions discovered during the project require additional work beyond what was agreed - such as hidden structural damage or changes requested by the customer - we will communicate the impact on cost before proceeding.
Material costs are subject to market fluctuations. We will notify you of any material price changes that affect your project before ordering materials.
Project start dates are estimates and may be affected by weather, permit processing times, material availability, or other circumstances outside our control. We will communicate any scheduling changes as soon as we are aware of them.
If you need to postpone or cancel a project after a contract is signed, please notify us in writing as early as possible. Cancellation terms, including any deposits or costs already incurred, will be specified in your signed project contract.
We reserve the right to reschedule work due to unsafe weather conditions, including heavy snow, rain, or other conditions that pose a risk to our crew or the quality of the work.
Payment terms are outlined in your signed project contract and may include a deposit at signing, a progress payment at a defined milestone, and a final payment upon completion. Payment is due according to the schedule in your contract.
Late payments may be subject to interest charges as described in your contract. We reserve the right to pause work on a project if a scheduled payment is not received within the agreed time frame.
Final payment is due upon substantial completion of the work unless otherwise specified in writing. Withholding payment over a disputed item does not relieve you of payment obligations for undisputed portions of the work.
South Lake Tahoe Deck & Fence pulls required building permits for projects where permits are required by law. The cost of permits is included in your project proposal or noted as a separate line item.
You are responsible for notifying us of any deed restrictions, homeowners association rules, or other private restrictions affecting your property before work begins. We are not responsible for violations of private restrictions that were not disclosed to us.
South Lake Tahoe Deck & Fence warrants that work will be performed in a workmanlike manner consistent with industry standards. Any specific warranty terms, including duration and coverage, will be stated in your signed project contract.
Manufacturer warranties on materials - such as composite decking or hardware - are separate from our workmanship warranty and are governed by the manufacturer's terms. We will provide you with applicable warranty documentation upon project completion.
Warranties do not cover damage caused by misuse, modifications made by others after project completion, extreme weather events, or normal wear and tear.
Our website and any information presented on it are provided "as is" without warranties of any kind, express or implied. We make no representation that the information on our website is accurate, complete, or current at any given time.
Content on our website - including descriptions of services, general cost guidance, and process information - is for general informational purposes only and does not constitute a binding offer, contract, or guarantee of any specific outcome.
To the fullest extent permitted by applicable law, South Lake Tahoe Deck & Fence will not be liable for any indirect, incidental, consequential, or special damages arising from your use of our website or our services, including but not limited to lost profits, loss of data, or business interruption.
Our total liability for any claim arising from a specific project will not exceed the total amount paid by you for that project. Nothing in these Terms limits liability for personal injury caused by our negligence or for fraud.
If a dispute arises between you and South Lake Tahoe Deck & Fence, we encourage you to contact us directly first so we can try to resolve it. Most issues can be resolved quickly through a direct conversation.
If we cannot resolve a dispute directly, both parties agree to attempt mediation before pursuing formal legal action. The mediator will be jointly selected by both parties. Costs of mediation will be shared equally unless otherwise agreed.
If mediation is unsuccessful, disputes will be resolved through binding arbitration in accordance with applicable California law, except where the law requires otherwise.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration will be brought in the appropriate courts of California.
You may use our website for lawful purposes only. You may not use our website to transmit any content that is unlawful, harmful, threatening, abusive, or otherwise objectionable. You may not attempt to gain unauthorized access to any part of our website or its underlying systems.
All content on our website - including text, images, logos, and other materials - is the property of South Lake Tahoe Deck & Fence and may not be copied, reproduced, or used without our written permission.
We may update these Terms at any time. When we do, we will update the effective date at the top of this page. It is your responsibility to review these Terms periodically. Continued use of our website after any changes constitutes your acceptance of the updated Terms.
If you have questions about these Terms, please contact us:
South Lake Tahoe Deck & Fence
953 Trout Creek Ave
South Lake Tahoe, CA 96150
(530) 307-5151projects@southlaketahoedeckandfence.com